Company.

• Our company has been established to help all Tourists who visit Korea to experience a trip like a local.

Job Position.

• As a part of the operations team, your role will involve managing CX tasks.
• Open to candidates with varying levels of experience
• Following a 3-month internship contract, the possibility of transitioning to a full-time position will be considered based on performance. (Performance evaluation criteria will be discussed and defined collaboratively.)

Key Responsibilities.

• Service operations (product registration and management)
• Handle customer service inquiries (basic inquiries, order management, payment issues, bugs)
• Offer concierge services to customers
• Korean-Japanese Translations

Qualifications.

• Effective communication skills with team members and proficiency in Korean
• Interest in information related to restaurants, cafes, and travel
• Desire to provide accurate and diverse information to foreign travelers visiting Korea
• Active operation of personal SNS

Preferred Qualifications.

• Experience in customer service-related roles
• Over 1 year of content production experience
• Proficiency in using tools required for content creation, such as Illustrator and Photoshop.
• Proficiency in graphic design tools like Illustrator and Photoshop for content creation.

Hiring Process.

• Send your resume and portfolio to job@likealocal.co.kr.
• Document screening → Job-related interviews → Final acceptance
• This recruitment process doesn't include a representative interview.